Key Account Manager


Required Experience: 3

Job Description

Roles and Responsibilities

  •  Conduct market research to identify selling possibilities and evaluate client needs.
  • Ensure operating activities are streamlined by working with partners to ensure on-time performance. Responsible for P&L driven decisions for the region.
  • Actively seek out new sales opportunities through cold calling & personal/professional networks.
  • Building the buyer and seller network in the region by identifying key players in the market. Set up meetings with potential clients and listen to requirements.
  • The candidate should be someone who takes complete ownership of the delivery of services emanating out of the vendor ecosystem.
  • Negotiate/close deals and handle complaints or objections
  • Collaborate with team members to achieve better results
  • Gather feedback from customers or prospects and share with internal teams
  • Manage high value and volume transactions offline. Candidates will be responsible for local level marketing and discounting.
  • Work towards continuous improvement for serving all customers within the stated service delivery times across the city.
  • Liaison with the customer relationship team to ensure seamless customer experience

Desired Candidate Profile

  • Have an experience of 3-5 years.
  • Candidates have worked with unorganized/SME vendors & have experience in dealing with them.
  • Exceptional business and analytical skills and ability to run-entire business cycle independently.
  • Ability to multitask and manage more than one client account.
  • Proven results of delivering client solutions and meeting sales goals.
  • Experience in B2B ecommerce industry would be preferred.
  • Deep thinker - Should be able to identify problems and break it down to come up with a solution.
  • Excellent level of written and spoken English.
  • Focused and possess a sales mindset.